Help Center

Frequently Asked Questions

We're in the business of making people happy, so your 100% satisfaction is important to us!

  • If a product gets damaged or was faulty upon delivery - we offer a 100% refund.
  • Timing: we have a 30-days Return & Exchange Policy since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged, and accompanied by proof of purchase.
  • For returns, please send your request through our Contact Page. Please include your order number, name, and the reason for the return.
  • When the returned item is received and inspected, you'll receive a confirmation email, notifying you about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.

Everything! WOO-HOO. 

  • We are committed to using only certified vegan ingredients.
  •  Egg-free
  •  Dairy-free
  •  Unrefined sugar not processed with bone char
  •  Non-dairy chocolate chips
  •  Palm-oil free (The palm oil industry directly threatens 193 of the world's critically  endangered and vulnerable animal species, including the Sumatran and the Bornean orangutan (source: International Union for Conservation of Nature)

  • Currently, we do not offer gluten-free baking mixes; That may change in the future!

  • Here at Chocolypse! we're focused on created the most indulgent products possible with plant-based ingredients. This includes our use of almond butter and organic cold-pressed coconut oil for the delicious "brown butter" flavor we all love in traditional cookies.
  • Although all mixes are processed in a peanut-free facility, our almond butter manufacturer IS processed in a facility that also processes peanuts, cashews, brazil nuts, filberts, academia nuts, coconut, and pistachios.
  • Our mixes are not appropriate for those with nut allergies at this time.


  • Since we take pride in sourcing premium, whole foods in our products, there is no need to add natural or artificial flavorings!
  • No added fillers or preservatives
  • Unrefined sugar